No data, message not sent? Globe faces connection issue | The Summit Express

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No data, message not sent? Globe faces connection issue


MANILA, Philippines - Globe Telecom has encountered connection issue on Sunday night, January 15, which has resulted to data service loss, difficulty in making calls and failed sending of text messages for its prepaid customers.

No data, message not sent? Globe faces connection issue

In a statement shared to press, Globe said that a system issue has caused the problem on outgoing call, text and data services.

"Selected Globe prepaid customers may have experienced some difficulty doing outgoing call, text and data services due to a system issue."

'Gobe' has trended on top spot of Twitter Philippines late Sunday as their subscribers shared their complaints.

Globe further announced that services are now back to normal after resolving the issue.

Globe services fail
Photo Credit: Twitter/Alvin Elchico
On Sunday evening, the second largest mobile network in the Philippines said that the government-mandated blocking of signal in some parts of Cebu as part of security measures for the annual Sinulog Festival has ended. These locations include Cebu City, Talisay City, Consolacion, Cordoba, Lapu-lapu City, Liloan, Mandaue City and Minglanilla.

In November last year, the network also had a wide mobile service disruptions with the power failure at one of their facilities the cause of connection issue.

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